Privacy policy
Last updated: November 5, 2025
My Store operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). My Store is powered by Shopify, which enables us to offer these Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described here.
Personal Information We Collect or Process
When we refer to “personal information,” we mean details that identify or can reasonably be linked to you or another person. Personal information does not include data that has been anonymized or de-identified so that it cannot reasonably be linked to you. Depending on how you interact with our Services, where you live, and as permitted by law, we may collect or process the following categories of personal information:
-
Contact details: Name, address, billing and shipping addresses, phone number, and email address.
-
Financial information: Credit/debit card details, financial account numbers, payment confirmation, and transaction details.
-
Account information: Username, password, security questions, preferences, and settings.
-
Transaction information: Items you view, add to your cart, wishlist, purchase, return, exchange, or cancel, along with your transaction history.
-
Communications: Any information you include when contacting customer support or other communications with us.
-
Device information: Device, browser, or network details, IP address, and other unique identifiers.
-
Usage information: Data about how and when you use or navigate our Services.
Personal Information Sources
We may collect personal information from:
-
You directly, such as when you create an account, make a purchase, or contact us.
-
Your device, through cookies or similar technologies.
-
Service providers who assist with technology, payments, or operations.
-
Business partners or other third parties.
How We Use Your Personal Information
Depending on your interaction with us, we may use your personal information for the following purposes:
-
Provide, tailor, and improve the Services: To process your payments, fulfill orders, manage your account, facilitate returns or exchanges, send notifications, and personalize your shopping experience.
-
Marketing and advertising: To send promotional messages or display advertisements relevant to your interests and previous activity.
-
Security and fraud prevention: To authenticate your account, detect fraudulent or illegal activities, and maintain a secure experience.
-
Communicating with you: To provide customer support and maintain our relationship with you.
-
Legal compliance: To comply with applicable laws, respond to legal requests, or enforce our policies.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
-
With Shopify, vendors, and service providers that perform functions such as payment processing, shipping, data analytics, and IT management.
-
With marketing and business partners to show relevant ads or promotions.
-
When you consent or direct us to share your information, such as when connecting to social media or third-party integrations.
-
With affiliates within our corporate group.
-
In the context of business transactions, legal obligations, or to protect our rights and security.
Relationship with Shopify
Our Services are hosted by Shopify, which processes data related to your use of the Services to help us operate and improve them. Shopify may also collect information from your interactions across different merchants for enhanced features. In these cases, Shopify is responsible for processing your personal information and handling related rights requests. For more details, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.